Advertisers are subject to a standard payment review process. If suspicious activity is detected, the Twitter Ads Account(s) will be temporarily or permanently halted.
Advertisers may appeal the decision or learn more about the halt(s) by writing into our support channels for more information.
A limited list of reasons that can result in a halt is as follows:
Inconsistency within payment information
Suspicious payment transaction activity (multiple chargebacks, failed payments)
If the account or ad campaign falls under any of the above categories, it is at risk of being halted.
We’re happy to provide further support where needed if you believe an account and/or campaign(s) was rejected by mistake. For any concerns or clarifications, you may contact us via the Twitter Ads Help portal.
We may request personal information to further vet your business case or identity. The information we request will solely be used for verification purposes and will be deleted from our systems after the verification process is completed.