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Media Studio FAQs

Media Studio is a platform to manage, measure, and monetize your videos on Twitter.

Twitter is about more than just 280 characters. Tell a story with images, GIFs and videos. Launch a livestream. Tell your story your way with Media Studio, a one-stop-shop for managing content on Twitter for your entire organization, whether you have one account or 50.

Now available, Producer is a new feature that allows publishers to launch professionally-produced live broadcasts on Twitter and Periscope directly from Media Studio.

Producer FAQs

  • What is Producer?
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    Producer is a feature that allows publishers to launch professionally-produced live broadcasts on Twitter and Periscope directly from Media Studio.


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  • How do I create a Source?
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    If you have previously used Periscope Producer, you may see already see Sources listed in this view. Any Sources that are created via Periscope Producer or Producer in Media Studio will appear in both tools.

    1. Click the "Sources" tab

    2. Click "Create Source" at the top-right of the tool

    3. Enter the required fields in the window that appears

    • Source name
    • Source type
    • Region (pick the region that is closest to your stream origin location)

    4. Click "Create"


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  • How do I create a Broadcast?
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    Make sure you create a Source before attempting to create a Broadcast.

    1. Click the "Broadcast" tab

    2. Click "Create Broadcast" at the top-right of the tool

    3. Enter the required fields in the window that appears:

    • Name
    • Tags (select up to two categories per broadcast)
    • Source

    4. Open up the "Advanced Settings" if you need to enable any of these features:

    • Disabling hearts and chat
    • Latency mode (high or low)

    5. Begin pushing video from your encoder to your Source, and see that the Preview player will show this video.

    6. Click "Publish Now" to create your Broadcast with the live video being pushed to the associated Source.

  • How do I download broadcasts I've created in Producer?
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    Broadcasts are downloadable via the download data option available in the Twitter mobile app.

    To download your data, please follow these steps:

    If you're logged into Twitter on web:

    1. Click your profile icon in the top right navigation bar.
    2. Select "Settings and privacy" from the drop-down menu.
    3. From the menu on the left, click "Your Twitter data".
    4. Enter your password and click "Confirm".

    On Twitter for Android or iPhone:

    1. Go to your account settings.
    2. Underneath your "Personalization and data settings", you’ll see a link to "Your Twitter data".
    3. Click "Your Twitter data".
    4. You can also send a request for additional account information to our privacy form.

    If you don't have a Twitter account, go to Twitter.com and click "Settings" at the bottom of the page. From there, you can access your "Personalization and Data settings", as well as "Your Twitter data".

Access and login

  • How do I access Media Studio?
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    Media Studio can be accessed at studio.twitter.com


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  • What media is available in Media Studio?
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    All of your media (video, GIFs, and images) will be available to you in Media Studio. This includes all media previously uploaded via video.twitter.com, any media that was Tweeted directly from the associated Twitter account, and any new media uploaded via the Media Studio dashboard.


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  • How do I grant account access to other users?
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    Account administrators can grant either full or limited access via the “Edit access to account” link included in the account drop-down menu. Learn more about multi-user login


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  • How do I switch between different accounts I manage?
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    If you’ve been granted access to more than one account, you can easily select which one to use. To switch between accounts, simply click the drop-down menu from the name of the current account you're managing (located in the upper right on the Studio navigation bar) and select the account you want to switch to.


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Video specs and formats

  • What video formats are supported?
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    For video formats supported, please see below:

    RECOMMENDED FILE SPECIFICATIONS

    File Types supported

    :   mp4, mov

    Video Codec:

        H.264

    Dimensions:              

        1280x720 - max. 1920x1080

    Aspect Ratio:

        16:9

    Frame Rate:

        30 Frames per Second (FPS) - Max 60fps

    Video Bitrate:

        3000 kbps

    File Size:

        x < 1GB

    Audio Format:

        must be AAC audio

    Audio Type:

        Mono or Stereo

    Audio Bitrate:            

        128 kbps @44100 Khz

             

    OPTIONAL FRAME SIZES AND SPECS

    Orientation:

    Width

    Height

    Video Bitrate

    Audio Bitrate

    Landscape:

    1280       

    720         

    2048K              

    128K

    Landscape:

    640

    360

    768K

    64K

    Landscape:

    320

    180

    256K

    64K

    Portrait:

    640

    640

    1024K

    96K

    Portrait:

    480

    480

    768K

    64K

    Portrait:

    240

    240

    256K

    64K

    Learn more about our creative specifications


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  • Does Media Studio have video length and/or size limits?
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    Media Studio supports standard Twitter video length limits. At this time, self-serve advertisers are not able to exceed this length. 


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  • How do I upload media assets (i.e. videos, GIFs, images)?
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    Media can be uploaded by clicking the "Upload media" button on the Library tab of the Media Studio tool. Uploads require a strong Wi-Fi connection, and assets must follow our specs. 


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  • Can I use a YouTube video?
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    In order to provide the best user experience, we require that all videos are uploaded and hosted by Twitter. The same video that was uploaded to YouTube can also be uploaded to Twitter (provided you own the video), but you cannot reuse the YouTube URL with the Twitter video player.


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  • Can I use my own video player?
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    No, Media Studio requires the use of the native Twitter video player.


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Creating Tweets and managing videos

  • Can I edit media I've uploaded to Media Studio?
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    No, Media Studio does not currently have any editing capabilities.


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  • How do I Tweet media assets (i.e. video, GIFs, images)?
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    Media assets can be Tweeted by identifying and selecting the desired asset in your Media Studio library, and then clicking the blue "Compose Tweet" button.


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  • Can I set the title and description that users see in my video Tweet?
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    Yes, the title and description can be edited via the "Upload", "Edit", and "Compose" pages. These fields are optional and can be left blank if necessary.


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  • Can I include advertising on my video?
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    At this time, we do not allow non-amplify partners to include advertising in their videos. Learn more about the Twitter Amplify Publisher Program.


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  • What analytics are tracked?
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    Media Studio partners will be able to access the Video Analytics Dashboard via the "Analytics" tab of the Media Studio tool. Some examples of the analytics tracked include, but are not limited to the following:

    • Video starts

    • Retention rates (25%, 50%, 75%, 100%)

    • Completion rates (25%, 50%, 75%, 100%)

    • Total minutes viewed

    • Call-to-action clicks

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  • Can I use third-party analytics services?
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    No, we do not support third-party analytics integrations for Media Studio.


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  • Can I delete a media asset I’ve uploaded?
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    Yes, you can delete a media asset by clicking the trash can icon found at the bottom of each thumbnail included in your library.


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  • How do I schedule a Tweet?
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    To schedule a Tweet, start by clicking the blue "Compose" button. From there, the compose sheet will open and allow you to click the schedule icon (next to the "Tweet" button) and set the appropriate date and time. Learn more about scheduling Tweets


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  • How do I remove a scheduled Tweet before it goes live / posts?
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    To remove a scheduled Tweet, simply go to the "Creatives" > "Tweets" > "Scheduled Tweets" page, locate the Tweet you want to remove, and click the delete icon (which appears in the upper right-hand corner of each scheduled post when selected).


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  • Can I delete a media asset I’ve already Tweeted?
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    Yes, you can delete a media asset after it has been Tweeted. This can be done by clicking the trash can icon found at the bottom of each thumbnail included in your library. If you're deleting an already Tweeted media asset, we recommend that you also delete the Tweet from Twitter; otherwise people will receive an error saying that the media asset cannot be viewed/played.


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