What if my country's currency isn't supported?
For some countries, X does not support the local currency due to financial limitations. If you are located in a country where the currency is not supported by X you will be charged in USD or EUR.
Where can I see the currency for my account?
From your campaign dashboard, select “All campaigns”. From there, in the "Budget" and "Spend" columns, you will see the currency symbol for your account. The displayed currency symbol will be the one you will be charged in.
How can I change the currency for my account?
If you would like to change your currency, please submit a support ticket. From there, we will create a new account linked to your existing X Ads account, where you will be able to select a new time zone and/or currency.
Please note, if you have campaigns on your existing account, you will need to pause or stop those campaigns to prevent future charges from accruing. Customers are responsible for charges accrued in all X Ads accounts associated with their handle, irrespective of currency settings.
What currencies do X Ads support?
See a complete list of eligible countries here.