Where is your following based?
Our following is mainly based in Ireland, with an added sprinkle across the UK and America.
You have almost 6K followers which is pretty impressive, how did you grow your following?
Our following has been very organic. We have made many friends along the way on Twitter, which always helps.
Your engagement is great too, what do you put this down to?
Our aim is to try and always answer people, engage in conversations, and to try and not make it all about SLATED. There is only so much self promotion people can cope with.
Asking questions is a brilliant way of conducting market research, it's amazing to be able to make decisions based on your customers actual wants and needs. Oh and be yourselves, no fake personas.
Any tips for someone else struggling to grow their small business on Twitter?
Engage, engage, engage. Twitter can be daunting at first, but if you treat it just like a conversation it can produce incredible results for your business. Be yourself and never be afraid to ask for Retweets, and support other small businesses with Retweets and comments too.
Sharing the love
Any other small businesses on Twitter you’d like to give a shout out to?
Sarah McKenna (@sarahjmckenna), is a ceramicist based in Louth, Ireland. She is a wonderfully talented artist.
As a small business, do you have any tips for others balancing running a business with posting on social media?
Social media can be very time consuming. Other platforms could take up hours of your day if you let them. Try to be consistent and always reply, each Tweet could be a potential sale.
If you could give just one piece of advice to another business on Twitter, what would it be?
Make your Twitter account more about your process and personality and don’t keep linking posts from other platforms. Do slightly less promotion and more chatting.
If you’re a small business on Twitter looking to grow, check out our Small Business Resources. Follow us on Twitter too (@TwitterBusiness), where you can keep up to date with product updates and content designed to help you.