What do our Official Partners offer?
Now, more than ever, we believe the X Official Partner Program enables brands to find a vetted, best-in-class solution to help them innovate and scale their business. By working with our 13 Official Partners, businesses can find solutions with expertise across the following areas:
- Consumer & Market Insights: Understand consumer trends and preferences
- Customer Feedback: Collect and analyze product and service feedback
- Customer Service: Engage with my customers and resolve their issues
- Event Monitoring: Alert me to breaking news and events
- Brand Monitoring: Understand what’s being said about my organization
- Social Marketing: Create, publish & analyze content across social channels
How are Official Partners selected?
To ensure high-quality experiences for businesses, all of our partners are vetted for excellence and must consistently meet our standards to earn and maintain the X Official Partner badge. We’re excited to also share these criteria publicly for the first time, which include:
- Quality: Candidate must be recognized as a leading quality product
- Scale: Candidate must have a strong and growing business
- Relationship: Candidate must be in good standing with X
- Health: Candidate meets business and technical health standards
- Compliance: Candidate must meet X’s Compliance guidelines
We are so excited to see our Official Partner ecosystem grow and continue collaborating to help partners deliver great experiences, across all facets of their business, for customers.